VTM has developed a patent-pending set of video and multimedia-based client/patient engagement tools that can enable high quality, face-to-face interactions with clients or patients at the point-of-care/service from a centralized staff. This can facilitate a number of applications including:
1. Medical Counseling and Education. VTM's Patient Engagement methodology is very effective for delivering often-repeated, yet required, patient clinical education and counseling where patient interaction, consistency and accountability are required.
2. Adminstrative / HR / Financial Applications. The VTM tool kit can also be adapted to perform administrative tasks remotely such as scripted intake processes, check-in/check-out, receipt of payment, loan processing, financial transactions, etc which require a face-to-face interaction with the client / patient / employee.
Features
1. Interactive Backend. The VTM system is HIPAA and PCI - compliant and can be adapted to interactively tie into most PMS/HMS/EMR/Payment/Financial transaction/DSS systems.
2. Flexible Point-of-Sale/Care Solutions. VTM designs and builds custom systems deployable in any environment from drive-through to factories, offices, and medical clinics and hospitals. The ability to adapt to your needs is unsurpassed. For some environments, VTM POS/POC systems can perform multiple functions, increasing its ROI.
2. Turnkey System Development and Service. Every client has different requirements. We specialize in rapid, interative development to achieve your business goals. Our team is partnered with some of the leading thinkers in medical transformation, financial services delivery, and human resources transformation. Our solutions bring real business solution thinking to the table.
Benefits for Medical Clients
Repeatable, consistent, measurable clincal / counseling interactions. This is critical in gauging the effectiveness of patient education and counseling in surgical outcomes. Interactive scripts can be easily changed as outcomes are measured.
Centralized staffing. Patient intake and education can be centralized utilizing VTM's video call center tools. Expansion to unserved areas can be accomplished at a lower cost; multilingual and specialty services can be cost-effectively provided with much higher quality than current art.
Recorded interactions.Quality and consistency of staff interactions can be easily gauged, as well as giving patients a way to view interactive educational / clinical sessions at home. Informed consent is also easily verified.
Benefits for Financial / HR Clients
Centralize Staffing. Delivery of high quality interactive transactional services can be accomplished via the VTM Interactive Video Call Center system. This can utilize your employees or outsourced call center personnel from VTM. This can allow you to deploy a variety of speocialty services to remote plants and offices.
Create a controlled teller transaction environment. VTM's system integration can be configured to ensure that a teller stays within a "sandbox" of transactional capabilities. The teller's front end can be made consistent across a variety of backend financial clients.
Shorten employee on-boarding time.VTM's interactive scripting and content engine can be configured to provide a new employee a high quality, scripted interaction with an HR professional that can dramtically increase employee satisfaction and reduce on-boarding time.
Innovative Employee / Medical Plan Interaction. Medical costs for corporations are skyrocketing and most employees are not given evidence-based pathways for treatment. VTM can provide a new way of employee-as-patient engagement leading to better choices for treatment and providers. We are partnered with some of the best innovators in the nation in this area.
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